Reference

Privacy Policy for Your Account Data

Q: Can I ask for a copy of my account data?

Yes. Email privacy@jadijp.xyz with your login name and registered phone number. We confirm ownership first, then prepare eligible account, wallet, and support records in a format we can share securely.

jadi jp puts account details, wallet records for DANA, OVO, GoPay and QRIS, cookie use, and device checks into one Privacy Policy so you know what we collect…

DANA recordsOVO receiptsGoPay checksQRIS IDs

Browse lobby Read FAQ

How Our Policy Applies in Indonesia

jadi jp Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our policy starts with the account step you take first: phone number, login name, password, and a contact channel for support. After that, we record wallet activity, device signals, cookie choices, support messages, and game category activity such as Blackjack tables, Aviator rounds, or Wild Wild

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Riches sessions when those records are needed for account operation. Payment data is kept to match your DANA, OVO, GoPay, or QRIS receipt with the wallet entry shown on your account. We do not sell your account data. Access depends on local law, and where local
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law permits, you can ask us to correct, export, or erase eligible records after we confirm account ownership.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three Privacy Contact Paths

Privacy requests need a path that reaches the team handling account data, not a generic inbox. We keep three routes open so you can ask about data access, correction, cookie choices, or wallet records. Support runs daily from 10:00-22:00 WIB by live chat and WhatsApp, with email available for longer requests that need attached screenshots or payment receipt details.

Team online

Live chat

Use live chat from the lobby footer for quick privacy questions. We ask for your login name and the last four digits of the phone number on the account before sharing account-specific data.

Send a message to our WhatsApp line during 10:00-22:00 WIB if you need a correction request logged. We confirm the account step, then move the case to the privacy queue.

Email

Write to [email protected] for export or deletion requests. Include your login name, registered phone number, and any DANA, OVO, GoPay, or QRIS receipt ID tied to the record.

ACCOUNT CONTROLS

Six Controls Behind Your Data

Your Privacy Policy is only useful if the controls are visible in the account flow.

Account data

We collect the data needed to create and maintain your account: login name, registered phone number, password status, contact channel…

Wallet records

DANA, OVO, GoPay, and QRIS records are matched to your wallet entry, receipt time, and transaction ID.

Cookie choices

Cookies keep your session active, remember language settings, and help us detect repeated failed logins.

Device checks

We record device type, browser, IP range, and recent login time to help spot account access that looks unusual.

Retention periods

We keep records for the period needed to operate the account, handle wallet disputes, and meet lawful requests.

Change requests

You can ask us to correct a phone number, update a contact channel, export eligible records, or erase data we…

Privacy Policy Questions We Hear Often

Privacy questions usually come up when you open an account, switch device, add funds, or ask support for help. These answers explain what we collect, why we keep it, and how you can contact us about changes. If your request involves access to the lobby, eligibility depends on local law.

We ask for a login name, password, registered phone number, and contact channel. We also create account records such as login time, wallet status, and support messages so we can operate your account and answer privacy requests.

We use payment records to match your receipt with the wallet entry on your account. The record may include method name, transaction ID, amount, time, and support case link if you contact us.

Yes. Email [email protected] with your login name and registered phone number. We confirm ownership first, then prepare eligible account, wallet, and support records in a format we can share securely.

Start with live chat or WhatsApp during 10:00-22:00 WIB. We will ask for account checks, then record the change request. Some changes may need email confirmation before they appear on your account.

Cookies can remember session status and help us understand which game categories load on your device. We use that data for account operation and security checks, not to sell your personal data.

We keep support chat records while they are needed for account help, wallet disputes, and privacy requests. When a case no longer needs full chat text, older messages may be shortened or removed.

Open Account > Security > Active Devices and check recent sessions. If a device looks wrong, contact live chat with your login name and registered phone number so we can help secure the account.

Privacy Policy for Your Account Data

Three Privacy Contact Paths

Live chat

WhatsApp

Email

Six Controls Behind Your Data

Account data

Wallet records

Cookie choices

Device checks

Retention periods

Change requests

Privacy Policy Questions We Hear Often

01 What data does jadi jp ask for when I open an account?

02 How are DANA, OVO, GoPay, and QRIS records used?

03 Can I ask for a copy of my account data?

04 How do I correct my phone number or contact channel?

05 Do cookies track my Blackjack or Aviator choices?

06 How long does jadi jp keep support chat records?

07 What should I do if I see a device I do not know?

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